مسرد بنية المراجعات
تعريفات واضحة للمصطلحات المهمة في عالم المراجعات عبر الإنترنت والإثبات الاجتماعي.
Review Gating
The prohibited practice of filtering customers before asking for a review.
Social Proof
A psychological phenomenon where people copy the actions of others.
Review Verification
The process of confirming that a review comes from a genuine customer.
Net Promoter Score (NPS)
A metric used to measure customer loyalty and satisfaction.
Star Rating
The universal visualization of customer satisfaction on a 1-5 scale.
Review Schema Markup
Code added to a website to help search engines understand review data.
Testimonial vs Review
The difference between requested customer praise and open feedback.
Customer Feedback Loop
A continuous process of collecting, analyzing, and acting on customer feedback.
Rich Snippets
Enhanced search results that display ratings, review counts, and other structured information.
Aggregate Rating
The combined average score calculated from all eligible customer reviews.