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Troubleshooting: API Authentication Errors

Fix 401 and auth-related API issues by validating key scope, headers, and environment configuration.

Updated 2026-02-186 min read

Confirm API key scope

Ensure your key belongs to the intended organization and has not been revoked. Incorrect or stale keys are the most frequent auth issue.

Check auth header format

Use the exact Authorization header format expected by the API. Small formatting mistakes can trigger 401 responses.

Investigate environment mismatches

Verify you are calling the correct API base URL for your environment and that deployment variables are updated after key rotation.

Need deeper technical guidance?

Use the API docs for full endpoint details or contact support for account-specific help.